Memory Care Director Jobs | The Arbor Company

Memory Care Program Director

Working in memory care requires strength, passion, spirit, and a lot of knowledge. The best memory and dementia care specialists understand the challenges of memory care and continue to honor and celebrate each unique life they care for.

Memory Care Directors at The Arbor Company are members of our leadership team and are part of a unique system that includes our one-of-a-kind Bridges program designed specifically for those in the early stages of dementia.

We offer a unique experience for residents, and we have a distinctive experience for our team members as well. We call it The Arbor Way.

Memory Care Director Job Description

At The Arbor Company, we work diligently to engage and enrich the lives of our residents — their health and their spirit. As a Memory Care Director, you’ll ensure we meet that purpose.

Success in this role is measured by:

Delivery of competent and compassionate care to all residents
Excellent clinical outcomes evidenced by quality assurance data, resident retention, and customer satisfaction
Alignment with Arbor Way standards for programming, dining, and the environment
Consistently meeting or exceeding Arbor Way standards for resident care, communication, and people
Excellent outcomes in resident and employee safety and state regulatory surveys Excellent staff retention

Arbor senior smiling at a memory care director as they stand outside

Key Duties and Responsibilities:

Ensure consistent assessment, service planning, and delivery of care and services at the appropriate level for each resident
Maintain Arbor Company systems for implementing, monitoring, and measuring quality assurance and compliance with resident care and risk management programs
Oversee and ensure excellence in the delivery and management of medications
Build and support a high-performing team of care partners and nurses through effective hiring, training, and coaching
Provide excellent care delivery approaches for residents with cognitive impairments including using skills learned in Arbor’s cognitive care training program
Ensure resident records are maintained according to Arbor and state regulatory standards
Provide initial and ongoing training for all care department staff and other department staff as needed
Participate in the recruitment, retention, and discharge decisions for all residents
Ensure that the Arbor Way is fully in place and that the community’s culture attracts and supports excellent employees
Maintain excellent communication and a collaborative and open relationship with corporate partners

Conduct care plan meetings with family members and third-party providers as needed
Implement successful strategies for labor expense control
Develop monthly staffing schedules according to the department budget
Participate actively in all safety and quality-focused evaluation programs
Maintain excellent communication with families and manage concerns as needed respecting privacy and HIPAA laws
Partner with Dining Director to oversee the resident dining experience and ensure that Dining with Dignity^® is in place
In collaboration with the Memory Care Engagement Coordinator, ensure that the engagement programming flows throughout the day and is appropriate for the residents living in the Memory Care Neighborhood
Manage the physical environment in the Memory Care Neighborhood to ensure cleanliness, appropriate noise levels, and an atmosphere that supports the residents living there
After-hours availability for emergency calls; rotating manager on duty obligations during scheduled weekends
Other, related duties as assigned

Qualifications

Active RN or LPN license in applicable state
At least two years of experience in resident care management
Experience working with seniors living with dementia-related diseases
A desire to interact and engage with residents with cognitive impairment above delivering basic care
Proficiency in computer systems, particularly Outlook, Excel, and Word, experience using a CRM system preferred
Strong critical thinking and analytical skills
Experience supervising and scheduling front-line staff
Ability to take calls and work a flexible schedule as needed
Valid driver’s license and safe driving record
Compliance with Arbor community-wide job requirements

Are you looking for a leadership position at a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability?

View Our Hiring Process

Family member handing a baby to a happy resident

Director of Nursing

Arbor Terrace Lakeway, Lakeway TX

Texas • Full Time

Memory Care Director

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Memory Care Program Director

Memory Care Director Job Description

Success in this role is measured by:

Key Duties and Responsibilities:

Qualifications

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