Business Office Director
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Business Office Director
Memory Care Directors at The Arbor Company are members of our leadership team and are part of a unique system that includes our one-of-a-kind Bridges program designed specifically for those in the early stages of dementia.
We offer a unique experience for residents, and we have a distinctive experience for our team members as well. We call it The Arbor Way.
Business Office Director Job Description
From $65,000 a year - Full-time
Arbor Terrace Knoxville is an award-winning Retirement Community located in beautiful Knoxville, TN.
We have an exceptional opportunity for a seasoned financial leader to contribute to a team of caring and compassionate employees and help us maintain the traditions of excellence in our community. The Business Office Director's responsibilities include all business and office management functions of the community. Specific responsibilities include billing, A/R, payables, and payroll. The Business Office Director also manages processes related to Human Resources such as hiring, onboarding, and oversight of compliance with ongoing training systems. As a valued member of the community's leadership team, the Business Office Manager helps set a tone of professionalism and caring for residents, their families, and our staff.


Qualifications
- Associate or bachelor's degree in business, accounting, or related field
- Three to five years of financial management experience, preferably in a senior living setting
- Familiarity with monthly P&L and departmental spend downs
- Strong organization and follow-through skills.
- Engaging verbal and written communication style.
- Good mentoring and coaching skills; ability to inspire and develop others.
- Proficient computer skills with all windows applications and accounting systems.
- Experience with staff management including hiring, training, and scheduling
Schedule:
- 8 hour shift
Work Location:
- In person

Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Love what you do and where you work at The Arbor Company.
At Arbor, we believe in serving from the heart. Work shouldn’t feel like checking off a task list–it should feel enjoyable, meaningful, and fulfilling. Here are just a few reasons why you’ll love being a part of our team:
Make a Real Impact: Every smile, every laugh, and every moment of connection with seniors makes a difference. You’re not just making an impact—you’re creating joy!
A Team That Feels Like Family: Join a supportive, uplifting crew that’s always got your back. Collaboration, respect, and kindness are at the heart of all we do.
Grow With Us: We invest in YOU with career development, leadership opportunities, and hands-on training. Your success is always our success,
Work That Delights: From theme days to individual celebrations, we believe in bringing energy and excitement to every day. Who says work can’t also include fun moments?
Amazing Perks & Benefits: Competitive pay, great health benefits, retirement plans, and wellness support—you care deeply about seniors, now allow us to care just as deeply for you.
The Arbor Company, based in Atlanta, GA, manages more than 40 senior living communities in eleven states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care—independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.
Are you looking for a leadership position at a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability?
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Business Office Director FAQ
How do you describe your company culture?
Team members are seen, respected, engaged, and recognized. Our residents are the center of our universe, but our team members are the stars.
What types of benefits do you offer?
We have a very robust benefits package such as medical, dental, and vision insurance, 401(k) with employer matching, and almost everything you can imagine. But wait, that’s not all!
We offer multiple programs to facilitate connections between team members as well as reward and recognition programs. We also invest in career development, such as leadership and professional training, tuition reimbursement, and student loan repayment assistance.
Do you offer senior living leadership development resources?
Yes, leadership team members have access to the full Franklin Covey database.